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Support and Troubleshooting:
IMPORTANT NOTICE:
If your player is malfunctioning, follow our instructions
on possible recovery procedures. Please do not try
to disassemble the player, as we would not be able
to process your return or exchange if a warranty seal
on the player is broken/missing.
- “How do I
charge my player?” and other battery issues
- What if my screen
glass-plate is broken?
- What to do about
“Disc Error” message?
- Why do i get “Format
Error” message?
- My player turns
on but there's only "hourglass" on the
screen...
- My buttons seem to react weird…
- My computer does
not “see” or does not "recognise"
the player…
- When in “Radio
Mode” my signal is bad…
- When I try to
copy songs to the player I get the following error:
"Cannot copy 'song-name'. The directory or file
cannot be created."
- I lost one/all
of the accessories, can I get them replaced?
- What is the product
return/replacement procedure?
-
What if my question is not in this
list?
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