IceTech Group: multimedia and acoustics equipment manufacturing
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  Buy With Confidence

  • IceTECH offers a 30-Day Money Back Guarantee on all new and unused merchandise sent back to us in its original packaging

  • We offer 105% Price Protection for 30 Days from your order

  • Every item has a 1-Year full parts and labor warranty for any manufacturer-related product malfunctions*.

  • iceTECH Conditions of Purchases:

    We offer a 3 Week Money Back Guarantee* on all new and unused merchandise, in its original packaging. Used products may not be returned. Use is defined as any attempt to open packaging and use the item. Product with missing warranty label/tag can not be accepted for returns.

    All products come with 1 year full parts and labor warranty. Product with missing warranty label/tag will be fixed at the customer’s expense.

    Breakage is insured in shipment. Please contact carrier immediately if damage is noted on a parcel. Used products may not be returned. All defective products can be repaired / replaced / exchanged / refunded. Shipping costs for returns are the responsibility of the purchaser. Shipping costs will not be refunded on returns or refused packages.

    Returned merchandise will be 100% checked. The good condition or out of warranty one will be shipped back.

    Our offer for replacement or credit is valid only for 3 weeks from the date of purchase.

    To return the product - contact customer support for your RMA number.
    NO returns will be processed without RMA (Return Merchandise Authorization) number.

    Purchasers agree to abide to all local laws and regulations in their area. Purchasers are responsible for all import taxes and duties imposed.

    * All our goods are warrantied to be free from any defect in workmanship or materials. This warranty DOES NOT COVER accessories or malfunction due to alteration or accident. Under the terms of the warranty any defective item will be replaced within 15 days after its receipt.

    To be eligible for replacement, each return MUST be accompanied by a filled RMA form with RMA number indicated on it. RMA number MUST be obtained from iceTECH through contacting prior to shipping the return.

    Product MUST NOT be returned to a retailer. This is a manufacturer's warranty only.

    **iceTECH USA, Inc. will not be held responsible for typographical errors.

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